Help Center
Here are answers to common questions about how the platform works: how a client's request is handled, what Housebook gives agents and local partners, what a developer sees in their dashboard, and how to reach support.
All sections: 22 questions
How Housebook Works
The general path: a client leaves a request, gets matching listings and a live expert, and an agent and a local partner carry the deal from there.
What is Housebook?
How do I submit a request, and what happens next?
Can I write in a messenger instead of filling out the form?
Who is who on the platform?
Can I look at properties in several countries at once?
For Agents
An agent brings the client: their own contact, their own recommendation. Below is how registration, handoff, and commission work.
How do I become a Housebook agent?
What does the platform give an agent?
How do I hand off a client, and when is my share fixed?
How much do I earn on a request?
How does an agent's network work?
For Local Partners
A local partner closes the deal in their own country: viewings, the contract, registration. Below is admission, deal stages, and commission.
What does the platform give a local partner?
How does a local partner get admitted?
How are request stages organized?
When can a client's deposit be recorded?
How much time do I have to respond to a new request?
How much do I earn on a request?
For Developers
A developer gives the platform a live price feed and confirms reservations. Below is what it costs and what you see in the dashboard.
What does the platform give a developer?
How much does it cost to list a project in the catalogue?
How does a unit reservation work?
What can I see in the developer dashboard?
What safeguards protect the prices in the catalogue?
Contacts and Support
If you did not find an answer here, the platform replies at the address below.
How do I contact Housebook support?
Nothing found
Try another word or ask a manager: we will add the answer to the help center.
- Query
Ask a manager directly
Describe your question in a messenger or write to partner@housebook.ae if you are an agent, a local partner or a developer.