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Official Housebook channels

This page lists every channel through which you can reach the platform directly.

It is open without a login, so you can bookmark it and forward it to a colleague.

About the platform

What Housebook is

Housebook is a platform for working with new-build property abroad. An agent hands a client over on the platform, the platform matches that client with its local partner in the country of purchase and keeps the client attached to whoever sent them. The agent sees their own share on every request in their account, before the purchase.

Partner cabinet

The cabinet shows every client you sent, the state of their request and your share on it. The full programme rules live there too.

Programme terms: for agents, for local partners, for developers.

How to be sure you are writing to us

This page is also here so that you can check any contact you were sent against the official list. Three rules take a minute and protect both you and your clients.

Check a contact against the list

If someone sends you a WhatsApp number, an email address or a link in the name of Housebook, look for the same contact among the channels above. If it is not there, it is not an official channel of the platform, and you do not need to reply. The list is built from the platform settings and changes together with them, so it is more reliable than a forwarded screenshot or an old conversation.

What to put in a first message

Say who you are and name your company if you have one, mention the country you are interested in, and describe the task in a couple of words: registration, a question about the cabinet, choosing a project for a client, or a developer asking about cooperation. That way the message reaches the right person at once instead of going round between departments. Client details are not needed in a first message: they are entered in the cabinet, where the request is attached to you.

What not to send in a messenger

Your cabinet password, codes from text messages and emails, and photos of passports or bank cards are not needed for ordinary correspondence with the platform. Signing in starts on the sign-in page of this site, linked above. Do not sign in through links from other people's messages, and do not confirm a sign-in in Telegram or by email that you did not start. If anyone asks for such details in a chat, stop and write to us through any channel from the list.

How to forward this page

Send a colleague or a client the full address of this page: it is open without a login, it reads in six languages, and it shows the current list of channels every time. Partner registration is free, and the programme terms are in the cabinet, where you can read them before your first request.